APH COVID-19 initiative: Development of recommendations for difficult consultations via the telephone or video-consultations

Currently, health care is seriously disrupted by the covid-19-crisis. This puts high demands on the communication of health care providers with patients and their relatives. In support of health care providers, researchers of the research line Medical Communication, department of Medical psychology, have developed recommendations for difficult consultations via the telephone or video-consultations: 

1.       Tipsheet Telefonisch slecht nieuws communiceren (o.a. triage, IC-beleid, uitstel behandeling) In collaboration with colleagues of VUMC Academy. To be found on the intranet-page of Amsterdam UMC.

2.       An online blog in Medisch Contact with 8 recommendations for discussing uncertainty in times of Corona:  https://www.medischcontact.nl/nieuws/laatste-nieuws/artikel/communiceren-in-onzekere-en-hectische-tijden.htm

For more information please contact Ellen Smets


This is an initiative taken by APH researchers as a result of the COVID-19 outbreak. If you have an initiative to be listed as well, please email us.

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